Outage in BetterCloud

Chat Widget Down

Resolved Major
January 03, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing support@bettercloud.com. We will update this incident as soon as we have more information.
Components affected
BetterCloud Live Chat Widget
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/03/2024 04:23PM

This incident has been resolved. Our in-app chat support widget has resumed its expected functionality.

INVESTIGATING 4 months ago - at 01/03/2024 02:25PM

We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing support@bettercloud.com. We will update this incident as soon as we have more information.

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