Outage in BetterCloud

Global Search Outage

Resolved Minor
February 07, 2024 - Started 3 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We have identified the root cause of an issue preventing the use of BetterCloud's top-right corner global search tool and the "Support" button in the left navigation bar. Users, Workflows, Files, etc. can still be managed using the other buttons in the left navigation bar and the list filters. We will provide updates here until this is fixed. If you have any questions or concerns, please contact the Support team.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/07/2024 09:33PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 02/07/2024 03:15PM

We have identified the root cause of an issue preventing the use of BetterCloud's top-right corner global search tool and the "Support" button in the left navigation bar. Users, Workflows, Files, etc. can still be managed using the other buttons in the left navigation bar and the list filters. We will provide updates here until this is fixed. If you have any questions or concerns, please contact the Support team.

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