Outage in BigCommerce
Analytics Data Lag
Resolved Major
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Outage Details
Components affected
BigCommerce ReportingLatest Updates ( sorted recent to last )
This incident has been resolved.
We have identified the issue and implemented a fix to process the outstanding data. We expect the lag to come down in a few hours.
BigCommerce engineers are investigating an issue that causes a delay in processing the data for Analytics reports. The reports don't have the updated data and are lagging behind by several hours. We will provide updates as they come through.
We are currently investigating this issue.
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