Outage in Bitso

Degraded performance for MXN Deposits & Withdrawals

Resolved Major
August 24, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing a degraded performance for MXN deposits & withdrawals. Due to this issue, MXN deposits & withdrawals are temporarily disabled. Our engineering team is already working on this case. We apologize for the inconvenience. ------------------------------------------------------------------------ Estamos experimentando una performance degradada para depósitos y retiros de MXN. Debido a este problema, los depósitos y retiros de MXN se encuentran temporalmente deshabilitados. Nuestro equipo de ingeniería se encuentra trabajando en este caso. Disculpe los inconvenientes.
Components affected
Bitso SPEI Deposits and withdrawals
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/24/2023 07:47PM

This incident has been resolved.

MONITORING almost 2 years ago - at 08/24/2023 06:20PM

A fix has been implemented and we are monitoring the results.
-------------------------------
Se ha implementado una solución y estamos monitoreando los resultados.

INVESTIGATING almost 2 years ago - at 08/24/2023 05:16PM

We are currently experiencing a degraded performance for MXN deposits & withdrawals. Due to this issue, MXN deposits & withdrawals are temporarily disabled. Our engineering team is already working on this case.
We apologize for the inconvenience.
------------------------------------------------------------------------
Estamos experimentando una performance degradada para depósitos y retiros de MXN. Debido a este problema, los depósitos y retiros de MXN se encuentran temporalmente deshabilitados. Nuestro equipo de ingeniería se encuentra trabajando en este caso.
Disculpe los inconvenientes.

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