Outage in Bitso

MXN withdrawals service degradation

Resolved Minor
May 28, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing delays on completing withdrawals for MXN. Our engineering team is already working to restore the service at the earliest. We apologize for the inconveniences. --------------------------------------- Se observa demoras para completar retiros de MXN. Nuestro equipo de ingeniería se encuentra trabajando para restaurar el servicio a la brevedad. Disculpe las molestias.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/28/2025 04:21PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 05/28/2025 03:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 05/28/2025 03:35PM

We are experiencing delays on completing withdrawals for MXN. Our engineering team is already working to restore the service at the earliest.

We apologize for the inconveniences.
---------------------------------------
Se observa demoras para completar retiros de MXN. Nuestro equipo de ingeniería se encuentra trabajando para restaurar el servicio a la brevedad.

Disculpe las molestias.

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