Outage in Bitso

Degraded performance for ARS transactions

Resolved Major
June 09, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified degradation in processing ARS withdrawals and deposits. Our engineering team is already working with the provider to identify the cause and implement a solution. We apologize for the inconvenience. We will keep you updated. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/. ------------------- Hemos identificado degradación para procesar retiros y depósitos de ARS. Nuestro equipo de ingeniería se encuentra trabajando con el proveedor para identificar la causa e implementar una solución. Disculpe las molestias. Los mantendremos informados. Si necesita ayuda adicional, por favor, contacta a nuestro equipo de Soporte al Cliente en https://support.bitso.com/.
Components affected
Bitso Argentinan Pesos Deposits and withdrawals
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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/09/2025 06:33PM

This incident has been resolved.

MONITORING 4 months ago - at 06/09/2025 06:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 06/09/2025 05:39PM

We have identified degradation in processing ARS withdrawals and deposits. Our engineering team is already working with the provider to identify the cause and implement a solution.

We apologize for the inconvenience. We will keep you updated.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

-------------------

Hemos identificado degradación para procesar retiros y depósitos de ARS. Nuestro equipo de ingeniería se encuentra trabajando con el proveedor para identificar la causa e implementar una solución.

Disculpe las molestias. Los mantendremos informados.

Si necesita ayuda adicional, por favor, contacta a nuestro equipo de Soporte al Cliente en https://support.bitso.com/.

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