Outage in Bitso

Degraded performance for ARS transactions

Resolved Major
June 09, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified degradation in processing ARS withdrawals and deposits. Our engineering team is already working with the provider to identify the cause and implement a solution. We apologize for the inconvenience. We will keep you updated. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/. ------------------- Hemos identificado degradación para procesar retiros y depósitos de ARS. Nuestro equipo de ingeniería se encuentra trabajando con el proveedor para identificar la causa e implementar una solución. Disculpe las molestias. Los mantendremos informados. Si necesita ayuda adicional, por favor, contacta a nuestro equipo de Soporte al Cliente en https://support.bitso.com/.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/09/2025 06:33PM

This incident has been resolved.

MONITORING 3 days ago - at 06/09/2025 06:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 06/09/2025 05:39PM

We have identified degradation in processing ARS withdrawals and deposits. Our engineering team is already working with the provider to identify the cause and implement a solution.

We apologize for the inconvenience. We will keep you updated.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

-------------------

Hemos identificado degradación para procesar retiros y depósitos de ARS. Nuestro equipo de ingeniería se encuentra trabajando con el proveedor para identificar la causa e implementar una solución.

Disculpe las molestias. Los mantendremos informados.

Si necesita ayuda adicional, por favor, contacta a nuestro equipo de Soporte al Cliente en https://support.bitso.com/.

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