Outage in Bluefin

PayConex - Processing Issue

Resolved Major

October 21, 2021 - Started over 4 years ago
Official incident page

Incident Report

We are currently investigating processing issues affecting a small portion of merchants using our PayConex platform. Our team of engineers is currently working to fix the issue as soon as possible. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 10/21/2021 08:12PM

The external American Express (AMEX) issue has now been resolved.

IDENTIFIED over 4 years ago - at 10/21/2021 07:03PM

This issue has been identified external to Bluefin, as an AMEX (American Express) outage. The scope of impact is unconfirmed at this time. Further updates will be provided as soon as possible

INVESTIGATING over 4 years ago - at 10/21/2021 06:34PM

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