Resolved Bolt Payments Processing Issue
Bolt has been notified of an issue affecting one of our payment processing partners, Vantiv. This issue will result in failed payments (authorization, capture, void, refund) for merchants using Bolt Payments. Our team has engaged our partner and will continue to provide updates as the status of the issue changes. Merchants using Bolt as a gateway to other payment processors are unaffected.
Resolved Webhooks Latency
Bolt is currently experiencing an issue that may cause delayed webhook updates for some stores. This may result in completed orders displaying as pending payment in your shopping cart platform. Our engineering team is investigating the issue with the highest level of urgency and we will provide an update shortly. If you have any questions, please reach out to [email protected]
Resolved Checkout Performance Issue
Bolt is currently experiencing an issue that may result in degraded checkout performance for some customers. This issue may also result in degraded merchant dashboard performance. Our engineering team is investigating the issue with the highest level of urgency and we will provide an update shortly. If you have any questions, please reach out to [email protected]
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