Never miss when your external dependencies are down. Instant notifications when there are outages.
Resolved Minor Email access to Bolt Accounts is not operational
Bolt Account users are currently unable to log in via email to their bolt accounts because our email provider is down (https://status.mailgun.com/). Users can log into their Bolt accounts using their phone number/SMS.
Resolved Minor Vantiv/WorldPay Funding Delays
Funding for June 2nd and June 3rd has been delayed for merchants who use Bolt Payments via Vantiv/Worldpay. We have identified the root cause of the June 3rd delay, and funding instructions for June 3rd will settle tomorrow (7 June 2022). We are continuing to investigate the issue with June 2nd funding instructions and will post an update when we have more details. If you have any further questions, please contact us at [email protected]
Resolved Minor Merchant Dashboard degraded
Some merchant analysts and merchant viewers will not be able to see some parts of the Bolt Merchant Dashboard. Our engineering team is actively looking for a fix. We will update this incident as we find and fix the issue.
Resolved Minor Vantiv Funding Delay
Because of an error submitting funding instructions to Vantiv, today's funding will be delayed by one day. We have identified the cause of the error and have re-submitted the batch job.
Resolved Minor Payment processor NMI experiencing outage
One of our payment processors (NMI) is experiencing a downtime. Any Bolt merchant processing payments via NMI will see payments fail during this period. We have reached out to them and will be working with them to resolve this issue. We will update this incident as we get more information
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
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Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
One of your competitors is down? Maybe a good time to spread the word about your service.
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