Outage in Box

[Major] Issues with Uploads and Downloads

Resolved Major

April 26, 2023 - Started 12 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an ongoing issue affecting Uploads and Downloads. We will provide more information as soon as it is available.

Components affected

Box Uploads/Downloads

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/26/2023 01:21PM

After further monitoring, this incident is now considered resolved. The Uploads and Downloads services have been restored. If you continue to experience any issues, please contact Box Support at https://support.box.com.

MONITORING 12 months ago - at 04/26/2023 12:22PM

A fix has been implemented and we're monitoring the results. If you are currently seeing any issues, please let us know at https://support.box.com.

INVESTIGATING 12 months ago - at 04/26/2023 10:03AM

We are investigating an ongoing issue affecting Uploads and Downloads. We will provide more information as soon as it is available.

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