Outage in Box
[Critical] Issues with Multiple Box Services
Resolved MajorIncident Report
We are investigating an ongoing issue affecting multiple Box services. We will provide more information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/07/2025 07:19PM
After further monitoring, this incident is now considered resolved. All services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
MONITORING
11 months ago - at 05/07/2025 06:20PM
Our team has taken steps to remediate this issue and is seeing improvement for the impacted services. We are continuing to monitor for any additional impact.
IDENTIFIED
11 months ago - at 05/07/2025 06:17PM
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
INVESTIGATING
11 months ago - at 05/07/2025 05:13PM
We are continuing to investigate this issue and will provide updates as we have them.
INVESTIGATING
11 months ago - at 05/07/2025 03:57PM
We are continuing to investigate this issue and will provide updates as we have them.
INVESTIGATING
11 months ago - at 05/07/2025 03:14PM
We are continuing to investigate this issue and will provide updates as we have them.
INVESTIGATING
11 months ago - at 05/07/2025 02:45PM
We are continuing to investigate this issue. We will provide more information as soon as it is available.
INVESTIGATING
11 months ago - at 05/07/2025 02:31PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/07/2025 02:28PM
After continued monitoring of the issue, we have determined that further action is necessary. We are moving to an active investigation to identify the root cause. We will provide more information as soon as it is available.
MONITORING
11 months ago - at 05/07/2025 01:55PM
Our team has taken steps to remediate this issue and is seeing improvement for multiple services. We are continuing to monitor for any additional impact.
INVESTIGATING
11 months ago - at 05/07/2025 01:44PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/07/2025 01:30PM
We are investigating an ongoing issue affecting multiple Box services. We will provide more information as soon as it is available.
Latest Box outages
[Critical] Issues with Box Sign - 14 days ago
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[Critical] Issue with Box Shuttle - 23 days ago
[Minor] Issue affecting Logins - about 1 month ago
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