[Major] Issues with Uploads and Downloads

After further monitoring, this incident is now considered resolved. Uploads and Downloads have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Our team has taken steps to remediate this issue and is seeing improvement for upload and download services. We are continuing to monitor for any additional impact.

Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

Our team is continuing investigating an issue with Uploads/Downloads in the Box Web Application. Users may see errors or slowness when attempting to upload items to Box. We will provide additional information as it becomes available.

We are investigating an ongoing issue affecting Uploads and Downloads. This is related to the previous incident. We will provide more information as soon as it is available.