Outage in Branch

Attribution data missing for custom events on the Branch dashboard

Resolved Minor
February 20, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

As of 7.30 PM PT we are facing issues displaying custom event metrics on the dashboard. Users might see incorrect null values for custom events. Our Engineering team is currently investigating.
Components affected
Branch Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/20/2024 07:12AM

Our Engineering team has applied a fix and the custom events metrics should show up as expected on dashboard reports.

INVESTIGATING 2 months ago - at 02/20/2024 05:39AM

As of 7.30 PM PT we are facing issues displaying custom event metrics on the dashboard. Users might see incorrect null values for custom events. Our Engineering team is currently investigating.

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