Is Brillium Down?
Brillium status is operational
Stats for Brillium official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
219 days
Users reports for Brillium in the last 12 hours
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Monitor and keep track of Brillium's current and past outages
Minor · 7 months ago · lasted about 1 month
Brillium is currently experiencing a occasional issue during Respondents taking an Assessment. Respondents may receive the following message when this issue occurs: General System Error. We are aggressively investigating to understand the issue so we can deliver a solution to resolve. As we understand more on the issue, we will update the status page to keep you informed on the issue, our solution and a proposed timeframe to resolve.
Minor · started about 1 year ago
We have identified and are working on addressing an issue with a Zapier integration. This issue ONLY affects Zapier connector integrations, and does not impact use of the Brillium WebAPI. We are working with the assistance of Zapier support to address the issue. A fix has already been developed and successfully tested by the QA team. We are awaiting a scheduled deployment date and will post it shortly.
Minor · started over 1 year ago
A critical hotfix will be applied to address the following issues: - IMPROVED - Overall performance improvements to Dashboard, Assessment List, and Assessment Builder [286] - FIX - to address an infrequent error with custom data delivery services jobs [279] - FIX - a Question Tag Analysis Report error that may occur for some customers [281]
Minor · started over 1 year ago
502 Bad Gateway / 504 gateway Timeout Error
We have received reports from some customers that they are unable to access Brillium with an Error 502 Bad Gateway/504 Gateway Timeout. We are in the process of investigating the issue and will report further progress.
Minor · started over 1 year ago
Temporary Outage for v10 Customers
Brillium lost one of its network zone that caused a brief outage. Unfortunately, customers that were connected to this zone may have experienced a brief loss in connection to the Brillium platform. We have identified the issue and restored services. Brillium version 10 customers should be operating normally. Some customers connected during the outage, may have needed to reconnect to Brillium.
Minor · started almost 2 years ago
We are currently seeing issues reported by Amazon Web Services (AWS) which may impact some platform functionality for versions 9, 10, and 11 intermittently. We are closely monitoring the AWS status reports and will provide updates as we receive them.
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Frequently Asked Questions
- Is Brillium down right now? What is Brillium current status?
- Brillium seems to be up and running. We've updated the status 31 minutes ago.
- Was Brillium down today?
- Brillium is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Brillium, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Brillium and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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