We continuously monitor the official Brillium status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Brillium outages.
Minor Resolved · about 1 month ago · lasted about 1 month
Brillium is currently experiencing a occasional issue during Respondents taking an Assessment. Respondents may receive the following message when this issue occurs: General System Error. We are aggressively investigating to understand the issue so we can deliver a solution to resolve. As we understand more on the issue, we will update the status page to keep you informed on the issue, our solution and a proposed timeframe to resolve.
Minor Resolved · started 8 months ago
We have identified and are working on addressing an issue with a Zapier integration. This issue ONLY affects Zapier connector integrations, and does not impact use of the Brillium WebAPI. We are working with the assistance of Zapier support to address the issue. A fix has already been developed and successfully tested by the QA team. We are awaiting a scheduled deployment date and will post it shortly.
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Minor Resolved · started 10 months ago
A critical hotfix will be applied to address the following issues: - IMPROVED - Overall performance improvements to Dashboard, Assessment List, and Assessment Builder  - FIX - to address an infrequent error with custom data delivery services jobs  - FIX - a Question Tag Analysis Report error that may occur for some customers 
Minor Resolved · started 11 months ago
502 Bad Gateway / 504 gateway Timeout Error
We have received reports from some customers that they are unable to access Brillium with an Error 502 Bad Gateway/504 Gateway Timeout. We are in the process of investigating the issue and will report further progress.
Minor Resolved · started about 1 year ago
Temporary Outage for v10 Customers
Brillium lost one of its network zone that caused a brief outage. Unfortunately, customers that were connected to this zone may have experienced a brief loss in connection to the Brillium platform. We have identified the issue and restored services. Brillium version 10 customers should be operating normally. Some customers connected during the outage, may have needed to reconnect to Brillium.
Minor Resolved · started over 1 year ago
Infrastructure issues at AWS
We are currently seeing issues reported by Amazon Web Services (AWS) which may impact some platform functionality for versions 9, 10, and 11 intermittently. We are closely monitoring the AWS status reports and will provide updates as we receive them.
Minor Resolved · started over 1 year ago
Assessment Builder - Emergency deployment update
We have applied a emergency patch to Assessment Builder which may have cause an brief outage for customers that were currently using the platform.
User-reported problems for Brillium in the last 12 hours. It's a collection of user reports from different sources.
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Brillium is an assessment platform that helps learning designers and developers create better training by providing better, more personalized feedback to learners.
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