Is Brillium Down?

Brillium Status is Operational

Latest Brillium Outages

Check the stats and details of the latest Brillium outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
130 Days since last incident

Minor Resolved · started 4 months ago

Zapier Integration

We have identified and are working on addressing an issue with a Zapier integration. This issue ONLY affects Zapier connector integrations, and does not impact use of the Brillium WebAPI. We are working with the assistance of Zapier support to address the issue. A fix has already been developed and successfully tested by the QA team. We are awaiting a scheduled deployment date and will post it shortly.

Minor Resolved · started 6 months ago

Performance Hotfix

A critical hotfix will be applied to address the following issues: - IMPROVED - Overall performance improvements to Dashboard, Assessment List, and Assessment Builder [286] - FIX - to address an infrequent error with custom data delivery services jobs [279] - FIX - a Question Tag Analysis Report error that may occur for some customers [281]

Minor Resolved · started 6 months ago

502 Bad Gateway / 504 gateway Timeout Error

We have received reports from some customers that they are unable to access Brillium with an Error 502 Bad Gateway/504 Gateway Timeout. We are in the process of investigating the issue and will report further progress.

Minor Resolved · started 9 months ago

Temporary Outage for v10 Customers

Brillium lost one of its network zone that caused a brief outage. Unfortunately, customers that were connected to this zone may have experienced a brief loss in connection to the Brillium platform. We have identified the issue and restored services. Brillium version 10 customers should be operating normally. Some customers connected during the outage, may have needed to reconnect to Brillium.

Minor Resolved · started 12 months ago

Infrastructure issues at AWS

We are currently seeing issues reported by Amazon Web Services (AWS) which may impact some platform functionality for versions 9, 10, and 11 intermittently. We are closely monitoring the AWS status reports and will provide updates as we receive them.

Minor Resolved · started about 1 year ago

Assessment Builder - Emergency deployment update

We have applied a emergency patch to Assessment Builder which may have cause an brief outage for customers that were currently using the platform.

Minor Resolved · started about 1 year ago

Emergency Patch Release

There was an emergency patch deployed on 11/09/2021 @ 5:00am EST to fix a critical issue in Assessment Builder application version 11. The system was offline for approximately 2 minutes during this time to deploy the hotfix. The system is operating normal after the patch deployment.

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