Canary

Canary Status

Official source Everything seems OK
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Stats

0 incidents in the last 7 days

1 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 17 days ago

Latest Incidents

Last 30 days

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Resolved Support Service Interruption

Like many other service providers, our customer service relationship software provider is experiencing an outage that is affecting our chat, email and Canary Help Center. Canary app, webapp and Canary cameras are all functioning as expected. We will continue to post updates here as we actively work towards a resolution. Thank you in advance for your patience and our sincere apologies for any inconvenience this may cause.

Resolved Service interruption

Like many other service providers, our service was affected by the current outage with the major web hosting provider AWS.  Our team is actively resolving incidents from reports of users who are having difficulties accessing Canary services.  We will continue to post updates here as we actively work towards a resolution. Thank you in advance for your patience and our sincere apologies for any inconvenience this may cause.

Resolved Service Interruption

Our team is actively investigating reports from a subset of users who are having difficulties accessing the Canary mobile and web applications. We will post updates here as we work towards a resolution. Thanks in advance for your patience, and sincere apologies for any frustration this may cause.

Resolved Service Interruption

Our team is actively investigating reports from a subset of users that their Canary devices are having connectivity difficulties. We will update this page with information as we receive it.

Resolved Service Interruption

Our team is investigating reports from a subset of users who are experiencing issues accessing the Canary mobile and web applications. We'll continue to post any updates and progress here. Thanks for your patience, and apologies for any frustration this may cause.

Resolved Service Interruption

Our team is investigating reports from a subset of users having difficulties accessing features within the Canary app. We will post updates here as we work towards a resolution. Thanks for your patience and apologies for any frustration this may cause.

Resolved Video Event Delay

Our team has identified an issue causing a subset of videos and notifications to have a delay in processing. We are actively working on resolving this, and will update here as we receive new information.

Resolved Service Interruption

Our engineers are investigating reports impacting a subset of users, which is causing difficulties with accessing the Canary mobile and web applications. We will post updates here as we have more information.

Resolved Service Interruption

Our engineers are investigating reports impacting a subset of users, which is causing difficulties with accessing the Canary mobile and web applications. We will post updates here as we have more information.

Resolved Video Event Delay

Our engineers are investigating reports of delays in video playback and accessing Timeline events within the Canary App and Web App that is impacting a subset of our users. We are working towards a complete resolution to this issue and will post on our status page as we receive updates.

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