Outage in CaptivateIQ

We are experiencing service degradation

Resolved Major
June 13, 2023 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
CaptivateIQ www.captivateiq.com CaptivateIQ Application
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/13/2023 09:24PM

This incident has been resolved.

MONITORING 11 months ago - at 06/13/2023 08:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 06/13/2023 07:40PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 06/13/2023 07:38PM

The issue has been identified and a fix is being implemented.

Latest CaptivateIQ outages

Email sending delay - about 2 months ago
Duplicate records in data worksheets - about 2 months ago
Some records not showing up in worksheets - about 2 months ago
Degraded Performance in Application - 4 months ago
Degraded Performance in Payout Processing - 4 months ago

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