Outage in Central 1
Alert! INC149117 – EDI Billers BMO Mastercard, MBNA Mastercard, and RBC VISA biller files from October 3 exceeded limit and not processed
Resolved MajorLatest Central 1 outages
Details
Updates ( sorted recent to last )
CUPS missed their long weekend biller file processing deadline on October 3 due to processing delays on their end. Central 1 received that file (payments from September 29 to October 2) after the deadline on October 3, and they were included in the processing of all files and payments, received October 3, during our regular October 4 end of day biller clearing. The combined files pushed three EDI billers over our current clearing limit on October 4, preventing any of those transactions, from October 3, from posting to BMO Mastercard, MBNA Mastercard, and RBC VISA. Central 1 is temporarily raising our limits today to process the files, and transactions will be posted within the next couple of business days to your members’ BMO Mastercard, MBNA Mastercard, and RBC VISA accounts. Impact to members: • Central 1 is working with BMO, MBNA, and RBC reminding them to honor the customer payment dates, as per CPA rules, which are in the EDI files, to prevent any late payment charges. • Members accounts would have been debited from their initial payment, but there is a risk they may have chosen to pay the biller again when they did not see their payment applied. We will provide a follow-up communication on this matter tomorrow, October 7. Central 1 - [email protected] - 1.888.889.7878, press 1
Monitor Central 1 and all your third-party dependencies in one place
IsDown is an uptime monitoring solution for your critical business dependencies. Keep tabs on your SaaS and cloud providers in real-time and never miss another outage again. Get instant alerts and stay informed when an incident impacts your operations.
Start free trialNo credit card required · Cancel anytime · 2360 services available
Integrations with
Monitor all your dependencies in a consistent way.
- Subscribing to status pages one-by-one
- Limited notification options
- Can't monitor only the parts that matter
- No bird's eye view over all your services
- Losing time looking for problems elsewhere
- No access to historical issues and stats
- Easily subscribe to all status pages
- Notifications in the tools you already use
- Monitor only what directly impacts your business
- Easy access to the status of all your services
- Outages information where it's needed
- Historical data of outages for all your providers
IsDown is the missing layer in your monitoring stack
Quickly identify external outages that impact your business. We are monitoring more than 2300 services in real time.
Your team on top of problems
IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.
No more wasting time. Uptime monitoring in real time
Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.
Receive alerts in your preferred channels
Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.
Easily integrate with your current tools and workflows
Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.
Avoid notifications clutter
Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.
Multiple dashboards, shareable with the world
Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.
Prepare for scheduled maintenances
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Weekly Digest of the services' outages
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Integrate with tools you already use and love
The data and notifications you need, in the tools you already use.
Your teams will love it
DevOps & On-Call Teams
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
IT Support Teams
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.
5 minute setup,
instant value for your team
-
Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
-
Step 2 Select your cloud services
There are 2360 services to choose from and you can start monitoring, and we're adding more every week.
-
Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
-
Step 4 Done!
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Frequently Asked Questions
- Is Central 1 down right now? What is Central 1 current status?
- Central 1 seems to be up and running. We've updated the status 1 minute ago.
- Was Central 1 down today?
- Central 1 is up and running now. In the last 24 hours there was 1 outages.
- I'm having issues with Central 1, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Central 1 and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Central 1 outage? How can I monitor Central 1?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Central 1 and get alerts in real-time when Central 1 has outages.
- Why use IsDown instead of Central 1 status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an IsDown account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
Setup in 5 minutes or less
Try it out! How much time you'll save your team, by having the outages information close to them?
- 14-day free trial
- No credit card required to start
- Cancel anytime
- +2000 services available