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Resolved Minor INC144594 - 2SV Partial Outage
Please note that we are currently experiencing an intermittent login issue with clients that have 2SV authentication where members are unable to receive the text message with the login codes. We are actively investigating and an update will be provided by or before 3:30 pm P.T. (6:30 pm E.T.) Central 1 - [email protected] - 1.888.889.7878, option 2
Resolved Minor Alert! - INC144594 - 2SV Partial Outage
Please note that we are currently experiencing an intermittent login issue with clients that have 2SV authentication where members may be unable to login after receiving a code. We are actively investigating and an update will be provided by or before 9:00 am P.T. ( 12:00 pm E.T.) Central 1 - [email protected] - 1.888.889.7878, option 2
Digital Banking Core Release 665 introduced login errors for some MDO clients. To resolve the incidents Central 1 has rolled back to Digital Banking Core Release 664 for MDO clients only. We will provide an update by end of day tomorrow, Friday May 20. Central 1 - [email protected] - [email protected] - 1.888.889.7878
Resolved Major ALERT! - INC141367 Issues With 2SV Login
Please note that we are currently experiencing an intermittent login issue with clients that have 2SV authentication where members may be prompted to re-enroll 2SV upon login. Some members may be unable to complete the registration and would either need to retry, or contact their Credit Union to reset their account in RSA Increased Authentication admin. We are actively investigating and an update will be provided by or before 2:30 pm P.T. ( 5:30 pm E.T.) Central 1 - [email protected] - 1.888.889.7878, option 2
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