Number of Incidents
0 outages
Since last incident
132 days
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Minor · 4 months ago · lasted 34 minutes
Alert! - INC159604 - Rollback of Digital Banking Core Release 691
Please be advised that Digital Banking Core Release 691 is being rolled back due to a technical issue found post release. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Minor · 6 months ago · lasted 1 day
Alert! INC156634 - TurboTax Promotion Not Functional
Please be advised that the URL's provided by Intuit for our TurboTax promotion are not fully functional. We have urgently escalated the matter with Intuit. Central 1 will provide an update by tomorrow April 6th at 1 p.m. PT (4 p.m. ET) or sooner if the problem has been resolved. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Major · 7 months ago · lasted about 5 hours
Alert! - RESOLVED: Toronto Data Center Degraded Service | INC153997
The Secure Site (www.secure.central1.com) is currently unavailable. Technical support is investigating. We will provide an update by 12:15 p.m. PT (3:30 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Minor · 7 months ago · lasted 23 days
Due to reasons beyond Central 1’s control, there has been a delay in our ability to offer the TurboTax promotion Central 1 is actively working with our partner, Intuit, in order to resolve these issues. We are hoping to have a decision by the end of this week, and we will be able to communicate next steps before March 1st. If you have any questions in the interim please let Support know. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Minor · 8 months ago · lasted about 3 hours
Alert! INC153074 - OAuth/2SV Login Unavailable
Central 1 is aware that OAuth Login is currently down. Members will see a "HOST Timed Out" error. Please note that biometric login is unaffected on mobile app. Technical teams are investigating with high priority. We will provide an update by 2:30 pm PT (5:30 pm ET). Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Major · 8 months ago · lasted 10 minutes
Alert! - INC152946 Teamsite 8 service disruption
Please be advised that TeamSite 8 is currently experiencing a service disruption. Central 1 is actively investigating and treating this as a high priority incident. Central 1 - MemberDirect_Support@Central1.com - 1.888.889.7878, option 2
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