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Major Incident Identified! - INC143931- Wires List Missing Beneficiary Account Field
Please be advised that the pending incoming list and received wires list in Wires is missing the Beneficiary Account Field. As a result, the account number is being populated into the Beneficiary Name field in the list and the beneficiary name is missing. As a workaround, to see the beneficiary’s name, you will need to select the wire from the list and view the wire details. Central 1’s technical support is investigating and we will provide an update by 4 p.m. PT (7 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, press 1
Resolved Major Alert! - IINC144094 Teamsite 8 service Interruption
Please note that Central 1 is currently experiencing a login issue with Teamsite 8. We are actively investigating and an update will be provided by or before 1 p.m. PT (4 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, option 2
Resolved Major Alert! - INC144017 - Secure Site Unavailable
The Secure Site (www.secure.central1.com) is currently unavailable. Technical support is investigating. We will provide an update by 6:30 a.m. PT (9:30 a.m. ET). Central 1 - [email protected] - [email protected] - 1.888.889.7878
Resolved Major Alert! - INC143994 TSP Interac Mobile Pay Outage
Interac has reported to Central 1 that the Interac TSP environment is currently unavailable for transactions and provisions for Apple Pay, Google Pay, and Samsung Pay. Interac's technical teams have been engaged and are actively investigating. We will provide updates as received by Interac. Central 1 - [email protected] - 1.888.889.7878, option 2
Resolved Major Alert! INC143933 – MemberDirect Online (MDO) clients have been rolled back to Digital Banking Core Release 664
Digital Banking Core Release 665 introduced login errors for some MDO clients. To resolve the incidents Central 1 has rolled back to Digital Banking Core Release 664 for MDO clients only. We will provide an update by end of day tomorrow, Friday May 20. Central 1 - [email protected] - [email protected] - 1.888.889.7878
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