Outage in Central 1

INC219147 - BNC missed the evening and morning AFT exchange

Resolved Minor

March 31, 2026 - Started 20 days ago - Lasted about 3 hours
Official incident page

Incident Report

Central 1 has been advised by Payments Canada that BNC experienced a delay in delivering its AFT file during the evening exchange on March 30 and the morning AFT exchange on March 31. We will provide an update for the BNC AFT files as soon as we receive them from Payments Canada. Central 1 - Support@central1.com - 1.888.889.7878, press 1

Components affected

Central 1 Bill Payments

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 03/31/2026 05:35PM

Central 1 received the evening AFT exchange files from BNC before the Payment Canada AFT exchange cut-off. The transactions were included in the March 30, CR01\ON01 AFT files.

There was no issue with any of BNC’s AFT files this morning.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

MONITORING 20 days ago - at 03/31/2026 02:56PM

BNC confirmed with Payments Canada that there were no issues with this morning outbound AFT files. The issue was strictly affecting AFT files destined for yesterday's Evening AFT Exchange cut-off.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

MONITORING 20 days ago - at 03/31/2026 02:27PM

Central 1 has been advised by Payments Canada that BNC experienced a delay in delivering its AFT file during the evening exchange on March 30 and the morning AFT exchange on March 31.

We will provide an update for the BNC AFT files as soon as we receive them from Payments Canada.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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