Outage in Central 1

INC217407 – Users unable to access FX notes

Minor

February 24, 2026 - Started about 4 hours ago
Official incident page

Incident Report

Globex 2000 has notified Central1 they are experiencing system issues and users are receiving a “User has been disabled” or "Error. No branches assigned. Please contact administrator" message when trying to access the FX Notes application. Central 1 and Globex 2000 are investigating and we will provide an update by 2 p.m. PT (5 p.m. ET) or sooner if the incident is resolved. Central 1 - Support@central1.com - 1.888.889.7878, press 1

Components affected

Central 1 Wire Transfers

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Latest Updates ( sorted recent to last )

INVESTIGATING about 4 hours ago - at 02/24/2026 06:53PM

Globex 2000 has notified Central1 they are experiencing system issues and users are receiving a “User has been disabled” or "Error. No branches assigned. Please contact administrator" message when trying to access the FX Notes application.

Central 1 and Globex 2000 are investigating and we will provide an update by 2 p.m. PT (5 p.m. ET) or sooner if the incident is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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