Outage in Central 1
INC220447 - Issue Impacting Wires
Resolved MinorIncident Report
We are currently investigating an issue impacting Wires.
At approximately 1:25 p.m. PT (4:25 p.m. ET), we observed incoming and outgoing wires not moving in our system. At this time, we are working to validate scope.
We will provide an update within 30 minutes or sooner as more information becomes available.
Central 1 – Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Critical/High Priority Incident Alert Central 1 Bill Payments Central 1 Wire TransfersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 04/23/2026 11:23AM
Central 1 has confirmed that both outgoing and incoming wire transfers have resumed normal processing.
Central 1 – Support@central1.com - 1.888.889.7878, press 1
MONITORING
20 days ago - at 04/23/2026 03:08AM
Fiserv has provided an update to Central 1 that they have resolved their technical issues within their Azure environment. Central 1 and Fiserv will complete additional validation steps to ensure system stability prior to Wires business hours resuming tomorrow morning at 5 a.m. PT (8 a.m. ET) wires opening prior to confirming the incident is resolved.
We will provide another update tomorrow by 5:30 a.m. PT (8:30 a.m. ET).
MONITORING
20 days ago - at 04/22/2026 10:26PM
Central 1 has been able to manually process incoming and outgoing wires up to 3 p.m. PT (6 p.m. ET) wires close time (SWIFT gateway closed).
Fiserv continues to triage their critical incident and have Central 1 teams engaged to ensure we can establish connectivity with their system.
Central 1 and Fiserv will work to ensure there is system stability for tomorrow mornings 5 a.m. PT (8 a.m. ET) wires opening.
We will provide an update tomorrow at 5:30 a.m. PT (8:30 a.m. ET).
Central 1 – Support@central1.com - 1.888.889.7878, press 1
INVESTIGATING
20 days ago - at 04/22/2026 09:22PM
Fiserv has raised a critical incident and have their team engaged reviewing a core issue within their infrastructure causing impacts to our wires system.
As a workaround, Central 1 is currently manually releasing incoming and outgoing wires. The work around will prevent any further delays in wires processing while Fiserv continue to triage their incident.
We will provide an update within 1 hour or sooner as more information becomes available.
Central 1 – Support@central1.com - 1.888.889.7878, press 1
INVESTIGATING
20 days ago - at 04/22/2026 08:56PM
We are currently investigating an issue impacting Wires.
At approximately 1:25 p.m. PT (4:25 p.m. ET), we observed incoming and outgoing wires not moving in our system. At this time, we are working to validate scope.
We will provide an update within 30 minutes or sooner as more information becomes available.
Central 1 – Support@central1.com - 1.888.889.7878, press 1
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