Outage in Central 1
INC217594 – Missing Cash Order Postings
Minor
March 02, 2026 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
Please be advised that cash parcel settlements for parcels (CP) delivered on Friday, February 27 did not include the February 26 files.
The missing cash parcel data from Central 1 reports and the PREC/OREC file has been identified as an issue originating on RBC’s end. We have escalated the matter with RBC and are actively following up.
We will provide further updates as soon as more information becomes available.
Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 3 hours ago - at 03/02/2026 06:30PM
Please be advised that cash parcel settlements for parcels (CP) delivered on Friday, February 27 did not include the February 26 files.
The missing cash parcel data from Central 1 reports and the PREC/OREC file has been identified as an issue originating on RBC’s end. We have escalated the matter with RBC and are actively following up.
We will provide further updates as soon as more information becomes available.
Central 1 - Support@central1.com - 1.888.889.7878, press 1
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