Outage in Central 1

INC216810 – Experience Studio Editing Issues

Minor

February 11, 2026 - Started 1 day ago
Official incident page

Incident Report

Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon. This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner. OpenText is currently working on a fix. We’ll share updates as soon as they’re available. Central 1 - DigitalBanking_Support@central1.com - 1.888.889.7878

Components affected

Central 1 INTERAC e-Transfers® (EMT)

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Latest Updates ( sorted recent to last )

INVESTIGATING 1 day ago - at 02/11/2026 07:44PM

Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.

This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.

OpenText is currently working on a fix. We’ll share updates as soon as they’re available.

Central 1 - DigitalBanking_Support@central1.com - 1.888.889.7878

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