Outage in Central 1
INC216810 – Experience Studio Editing Issues
Resolved MinorIncident Report
Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.
This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.
OpenText is currently working on a fix. We’ll share updates as soon as they’re available.
Central 1 - DigitalBanking_Support@central1.com - 1.888.889.7878
Components affected
Central 1 INTERAC e-Transfers® (EMT)Need to monitor Central 1 outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 02/27/2026 06:45PM
The following incident has been fully resolved. The Opentext team has worked diligently to address the issue, and all systems and services are now functioning as expected.
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
INVESTIGATING
23 days ago - at 02/11/2026 07:44PM
Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.
This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.
OpenText is currently working on a fix. We’ll share updates as soon as they’re available.
Central 1 - DigitalBanking_Support@central1.com - 1.888.889.7878
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