Outage in Central 1

Alert! INC156634 - TurboTax Promotion Not Functional

Resolved Minor
April 05, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

Need to monitor Central 1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1, and never miss an outage again.
Start Free Trial

Outage Details

Please be advised that the URL's provided by Intuit for our TurboTax promotion are not fully functional. We have urgently escalated the matter with Intuit. Central 1 will provide an update by tomorrow April 6th at 1 p.m. PT (4 p.m. ET) or sooner if the problem has been resolved.  Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Components affected
Central 1 Forge 2.0 Online Banking Central 1 MemberDirect Retail (MDi/MDo)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/06/2023 10:56PM

Please be advised that the TurboTax Promotion URLs are now working as expected.

INVESTIGATING about 1 year ago - at 04/06/2023 08:21PM

Intuit is still working on a resolution for the promotion URLs.

Central 1 will provide our next update by Monday April 10th at 1 p.m. PT (4 p.m. ET) or sooner if the problem has been resolved.

INVESTIGATING about 1 year ago - at 04/05/2023 09:46PM

Please be advised that the URL's provided by Intuit for our TurboTax promotion are not fully functional. We have urgently escalated the matter with Intuit.

Central 1 will provide an update by tomorrow April 6th at 1 p.m. PT (4 p.m. ET) or sooner if the problem has been resolved. 

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Latest Central 1 outages

INC179661 - Digital and Payment disruption - about 22 hours ago
INC179390 - Collabria Card Service Degradation - 6 days ago
INC179335 - RBC EDI Issue - 7 days ago
INC178880 - Intermittent Error 503 online banking - 15 days ago
INC178744 - Digital Banking using west coast data centre as primary resources - 17 days ago

Monitor Central 1 and all your vendors in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE