Outage in ChargeOver

First Data / Payeezy is experiencing a widespread network outage

Resolved Minor
September 02, 2020 - Started over 2 years ago - Lasted over 1 year
Official incident page

Need to monitor ChargeOver outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ChargeOver, and never miss an outage again.
Start monitoring today

Outage Details

First Data (Payeezy, BluePay, and a backend to many other payment processors) is currently experiencing a network outage. Merchants using Payeezy as a payment processor may see sporadic gateway timeouts / connection errors / other errors until First Data resolves this issue. First Data was unable to give us an ETA at this time, but as we get more information from them, we will provide updates.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/02/2020 11:58PM

First Data has informed us that the problem is resolved.

First Data has not provided a root cause or any other information about the issue at this time.

MONITORING over 2 years ago - at 09/02/2020 11:41PM

The ChargeOver team is continuing to monitor this situation. First Data has not yet provided an ETA or status update. They are aware of the issue and are working to resolve it.

As we get more information from First Data, we will provide further updates.

MONITORING over 2 years ago - at 09/02/2020 08:29PM

We continue to monitor this situation. First Data has not responded to our team with an ETA or status update at this time, but we are seeing much better connectivity and much improved processing with First Data now.

As we get more information from First Data, we will provide further updates.

MONITORING over 2 years ago - at 09/02/2020 05:09PM

First Data (Payeezy, BluePay, and a backend to many other payment processors) is currently experiencing a network outage.

Merchants using Payeezy as a payment processor may see sporadic gateway timeouts / connection errors / other errors until First Data resolves this issue.

First Data was unable to give us an ETA at this time, but as we get more information from them, we will provide updates.

Quickly identify dependencies outages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 2509 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Monitor all your dependencies in a consistent way.

The Old Way
  • Subscribing to status pages one-by-one
  • Limited notification options
  • Can't monitor only the parts that matter
  • Losing time looking for problems elsewhere
  • No access to historical issues and stats
With IsDown
  • Easily subscribe to all status pages
  • Notifications in the tools you already use
  • Monitor only the parts that impacts your business
  • Outages information where it's needed
  • Historical data of outages for all your providers

IsDown is the missing layer in your monitoring stack

Quickly identify external outages that impact your business. We are monitoring more than 2500 services in real time.

Your team on top of problems

IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.

IsDown Dashboard

No more wasting time. Uptime monitoring in real time

Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.

Receive alerts in your preferred channels

Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.

IsDown Integrations

Easily integrate with your current tools and workflows

Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.

Avoid notifications clutter

Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.

Notify By Components

Multiple dashboards, shareable with the world

Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.

Multiple Dashboards

Prepare for scheduled maintenances

Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Weekly Digest of the services' outages

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Integrate with tools you already use and love

The data and notifications you need, in the tools you already use.

Who is it for?

DevOps & On-Call Teams

You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.

IT Support Teams

Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.

5 minute setup,
instant value for your team

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.

  2. Step 2 Select your cloud services

    There are 2509 services to choose from and you can start monitoring, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

  4. Step 4 Done!

    You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!

Frequently Asked Questions

Is ChargeOver down right now? What is ChargeOver current status?
ChargeOver seems to be up and running. We've updated the status 7 minutes ago.
Was ChargeOver down today?
ChargeOver is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ChargeOver, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with ChargeOver and need support?
ChargeOver outage? How can I monitor ChargeOver?
Why use IsDown instead of ChargeOver status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2000 services available