Outage in Chili Piper

Scheduling not working for Google Calendar

Resolved Minor
October 16, 2019 - Started almost 6 years ago - Lasted over 2 years
Official incident page

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Outage Details

Scheduling is non-operational for customers with Google Calendar. Instant booker won’t show availability and booking links don’t work. Customers with Microsoft calendars are not affected. Out engineers are working on restoring functionality.
Latest Updates ( sorted recent to last )
RESOLVED almost 6 years ago - at 10/16/2019 10:17PM

We have resolved the incident, Instant Booker and booking links are functional again. We will do a post-mortem to assess what went wrong and how to improve. Thank you for your patience!

IDENTIFIED almost 6 years ago - at 10/16/2019 09:59PM

Issue identified, we are continuing to work on a fix with Google.

IDENTIFIED almost 6 years ago - at 10/16/2019 08:54PM

Scheduling is non-operational for customers with Google Calendar. Instant booker won’t show availability and booking links don’t work.

Customers with Microsoft calendars are not affected.

Out engineers are working on restoring functionality.

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