Outage in Chili Piper

Instant Booker not accessible

Resolved Major
August 29, 2023 - Started over 1 year ago - Lasted 44 minutes
Official incident page

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Outage Details

We are aware of an issue with Instant Booker not loading and prompting Server Error. Our engineers have identified the cause and are working on a fix.
Components affected
Chili Piper Instant Booker
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/29/2023 10:22AM

The issue with Instant Booker has been resolved for all customers. We have documented the issue and taken the necessary measures to prevent this in the future. Thank you for your patience while we worked on this!

IDENTIFIED over 1 year ago - at 08/29/2023 10:14AM

Our engineers have made significant progress working on a new fix. They have also identified the subsection of users impacted by this issue.

We apologize for the extended duration of this incident and sincerely appreciate your patience. We understand the impact it has on your experience and are fully committed to resolving it as swiftly as possible.

IDENTIFIED over 1 year ago - at 08/29/2023 09:41AM

We are aware of an issue with Instant Booker not loading and prompting Server Error. Our engineers have identified the cause and are working on a fix.

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