Outage in Classy

Increased Page Load Errors

Resolved Minor

August 24, 2022 - Started over 3 years ago
Official incident page

Incident Report

Classy engineers have identified issues loading pages, including donation and campaign manager pages. We are currently investigating the root cause of the issue, and working towards restoring normal operation.

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 08/25/2022 05:51AM

This incident has been resolved.

MONITORING over 3 years ago - at 08/25/2022 01:36AM

A fix has been implemented, and we are now seeing pages load and transactions succeed. We are continuing to work with our cloud infrastructure provider to identify the root cause.

IDENTIFIED over 3 years ago - at 08/25/2022 12:20AM

We have identified an issue with our cloud infrastructure provider, and are working with them to restore functionality.

INVESTIGATING over 3 years ago - at 08/24/2022 11:40PM

Latest Classy outages

Pages inaccessible - 4 days ago

Embedded Studio inaccessible - 11 days ago

Legacy pages failing to load - 3 months ago

ACH Donation Errors - 3 months ago

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