Minor October 13, 2023 · lasted 13 days
Some attempts at creating a subsequent-in-series Visa authorization referencing a previous authorization created after 2023-10-13T09:49:16Z are currently failing.More details & updates
Minor August 18, 2023 · lasted about 1 month
We are investigating an issue on Mastercard transactions for the period between 2023-08-09T19:00Z and 2023-08-10T19:00Z. Only captures, refunds and credits are impacted whereas neither authorizatio...More details & updates
Minor July 03, 2023 · lasted about 1 hour
From 2023-07-03T18:30:13Z to 18:48:41Z today, we saw an intermittent increase in timeouts towards our upstream service provider affecting authorizations and voids. Mastercard credits were also im...More details & updates
Minor June 12, 2023 · lasted about 3 hours
Today after 11:00Z we started seeing low approval rates for all live Mastercard transactions (authorizations and credits). Mastercard are having issues with multiple systems, so unfortunately there...More details & updates
We have registered 59 issues and outages in Clearhaus since we started monitoring on December 27, 2021.
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Minor June 09, 2023 · lasted 7 days
We are noticing problems processing Mastercard credits for specific merchant accounts, namely those with MCC 7800, 7801, 7802, 7994, 7995 or 9406. Early investigation shows that such transactions s...More details & updates
Major April 30, 2023 · lasted about 1 hour
We are observing intermittent problems with an upstream service provider. It started around 2023-04-30T16:13:36Z. Our clients receive status code 50000 and message “failed processing transaction wi...More details & updates
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Number of Incidents
54 days ago
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