Outage in Cloudways

Live Chat support slowness and lagging response

Resolved Minor

May 15, 2023 - Started 11 months ago - Lasted 3 days
Official incident page

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Outage Details

We are experiencing slow response time and lagging on our live chat support system, we are coordinating with our provider for this issue. Inconvenience caused to our customers is highly regretted.

Components affected

Cloudways Support

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/18/2023 10:48AM

This incident has been resolved.

INVESTIGATING 11 months ago - at 05/15/2023 10:46AM

We are experiencing slow response time and lagging on our live chat support system, we are coordinating with our provider for this issue. Inconvenience caused to our customers is highly regretted.

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