IsDown continuously monitor the official CodeTwo status page for ongoing outages. Check the stats for the latest 30 days and a list of the last CodeTwo outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
59 days
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Minor · about 2 months ago · lasted about 1 hour
We are currently investigating a problem with the availability of the Manage Signatures App (app.codetwo.com). Some users in North Central US might be unable to access this app to manage signature and autoresponder rules. All existing rules and mail flow are fully operational, which means all signatures are imprinted normally. Next update will be provided within 30 minutes.
Minor · 3 months ago · lasted about 3 hours
Some end-user emails might be bounced back (no matter if they go through CodeTwo or not) due to issues on Microsoft end. Microsoft just reported that the issue is related to M365 services and might impact any M365 users: Users are reporting receiving an error including "550 5.4.1 Recipient address rejected: Access denied" and we are investigating further. More details can be found in the admin center under EX522020. See more here: https://twitter.com/MSFT365Status/status/1630983423694077979. Please contact Microsoft for more information. We will be monitoring the situation as well.
Minor · 4 months ago · lasted about 2 hours
One of our services in WestUS was accidentally blacklisted at 3:59 AM UTC. We immediately forced a failover to a secondary resource which mitigated the problem at 4:21 AM UTC. Some emails that were sent with server-side signatures during this timeframe might have been delayed. We're currently checking if these emails were sent correctly. At the moment all services are operational. We will be working with Microsoft to understand why this happened, and to prevent any similar situations in the future.
Minor · 6 months ago · lasted about 1 hour
We are currently investigating a problem with Azure CosmosDB availability in North Central US. Some users may experience delays in email delivery. We are working on identifying the problem and fixing it ASAP.
Minor · 7 months ago · lasted 22 minutes
Due to degraded availability of Microsoft Exchange Online Protection servers some emails sent from users in the region might be slightly delayed. Email signatures are added as normal. We have changed our retry policies to make sure messages get delivered as fast as possible.
Minor · 7 months ago · lasted 36 minutes
We are currently investigating an issue with degraded performance of our services in this region. Some users might experience longer delivery times than usual. Secondary services should mitigate the problem soon. Email signatures are added as normal.
Minor · 9 months ago · lasted about 1 hour
We are currently investigating a problem of login pages (and Admin Panel) not loading for some users in the Canada East and North Central US geolocations. Some users might be unable to login and use the Admin Panel to manage their subscriptions. Signatures are added normally and delivered to final recipients.
Minor · 9 months ago · lasted about 6 hours
We are currently investigating this issue.
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