CodeTwo Status

Resolved [Europe] Microsoft Exchange Online Protection issues

We are currently monitoring an issue caused by a degraded performance of Microsoft Exchange Online Protection (EOP) which may lead to delays in email delivery for customers in Europe. This is a Microsoft 365 issue - not a CodeTwo issue. Do not take any action - emails with signatures should be sent to final recipients once this issue is fixed by Microsoft. The next update will be provided in 30 minutes or as events warrant.

Resolved [North America] Microsoft Exchange Online Protection issues

We are currently investigating an issue caused by a degraded performance of Microsoft Exchange Online Protection (EOP) which may lead to delays in email delivery for a subset of customers in North America. The next update will be provided in 30 minutes or as events warrant.

Resolved Microsoft issues with Azure Active Directory

We are currently experiencing temporary problems with accessing CodeTwo Email Signatures for Office 365 Admin Panel and Manage Signatures App, due to an outage of Microsoft Azure Active Directory service. Your emails processed by CodeTwo Email Signatures for Office 365 service are not affected in any way, and are delivered without interruptions. Signatures are added normally. Details of the incident may be found in M0244568 on the Microsoft 365 Admin Dashboard and on Twitter: https://twitter.com/MSFT365Status/status/1371546946263916545?s=20.

Resolved [North America] Email processing issues

Users in this region may experience delays in email delivery. We're actively investigating the problem now.

Resolved Email delivery delays - Microsoft is working on the problem

A small percentage of emails sent by a subset of users may experience delays in email delivery due to degraded performance of Microsoft Exchange Online Protection. Details of the incident may be found in SI# EX225938 on the Microsoft 365 Admin Dashboard and on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957. Email signatures are added normally.

Resolved Email delivery delays

A subset of users may experience delays in email delivery due to degraded performance of Microsoft Exchange Online Protection. Microsoft is working on the problem. Details of the incident may be found on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957. Email signatures are added normally.

Resolved [UK South] Email processing issues

A subset of users may experience email processing delays due to Azure availability issues in the region. We're currently investigating this issue.

Resolved [Global] Payment processing issues

Due to technical issues of our payment processing partner, Braintree (a PayPal company), some clients might be unable to purchase new subscriptions or edit existing ones. Automatic renewals of existing subscriptions are not affected. Braintree engineers are currently investigating this issue. You can learn more about the progress here: https://status.braintreepayments.com/ The next update will be provided in 60 minutes or as events warrant. All CodeTwo services are operating normally.

Resolved [Europe] Email processing delays

We are currently investigating this issue.

Resolved [North Europe] Email processing delays

We are currently investigating email processing issues in North Europe. A subset of users may experience delayed email delivery. Email signatures are added normally.