Is CodeTwo Down?

CodeTwo status is operational

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IsDown continuously monitor the official CodeTwo status page for ongoing outages. Check the stats for the latest 30 days and a list of the last CodeTwo outages.

Stats for CodeTwo outages in the last 30 days

Number of Outages

0

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

59 days

Users reports for CodeTwo in the last 12 hours

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Get access to historical data and CodeTwo's lastest outages

Minor · about 2 months ago · lasted about 1 hour

[North Central US] Degraded performance of app.codetwo.com

We are currently investigating a problem with the availability of the Manage Signatures App (app.codetwo.com). Some users in North Central US might be unable to access this app to manage signature and autoresponder rules. All existing rules and mail flow are fully operational, which means all signatures are imprinted normally. Next update will be provided within 30 minutes.

Minor · 3 months ago · lasted about 3 hours

Microsoft mail flow issues - emails might be bounced back

Some end-user emails might be bounced back (no matter if they go through CodeTwo or not) due to issues on Microsoft end. Microsoft just reported that the issue is related to M365 services and might impact any M365 users: Users are reporting receiving an error including "550 5.4.1 Recipient address rejected: Access denied" and we are investigating further. More details can be found in the admin center under EX522020. See more here: https://twitter.com/MSFT365Status/status/1630983423694077979. Please contact Microsoft for more information. We will be monitoring the situation as well.

Minor · 4 months ago · lasted about 2 hours

[WestUS] Some emails with signatures are temporarily blocked

One of our services in WestUS was accidentally blacklisted at 3:59 AM UTC. We immediately forced a failover to a secondary resource which mitigated the problem at 4:21 AM UTC. Some emails that were sent with server-side signatures during this timeframe might have been delayed. We're currently checking if these emails were sent correctly. At the moment all services are operational. We will be working with Microsoft to understand why this happened, and to prevent any similar situations in the future.

Minor · 6 months ago · lasted about 1 hour

[North Central US] Email delivery delays

We are currently investigating a problem with Azure CosmosDB availability in North Central US. Some users may experience delays in email delivery. We are working on identifying the problem and fixing it ASAP.

Minor · 7 months ago · lasted 22 minutes

[West Europe] Microsoft EOP issues

Due to degraded availability of Microsoft Exchange Online Protection servers some emails sent from users in the region might be slightly delayed. Email signatures are added as normal. We have changed our retry policies to make sure messages get delivered as fast as possible.

Minor · 7 months ago · lasted 36 minutes

[North Central US] Email processing delays

We are currently investigating an issue with degraded performance of our services in this region. Some users might experience longer delivery times than usual. Secondary services should mitigate the problem soon. Email signatures are added as normal.

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Minor · 9 months ago · lasted about 1 hour

[North America] Admin Panel not loading for some users

We are currently investigating a problem of login pages (and Admin Panel) not loading for some users in the Canada East and North Central US geolocations. Some users might be unable to login and use the Admin Panel to manage their subscriptions. Signatures are added normally and delivered to final recipients.

Minor · 9 months ago · lasted about 6 hours

[North Europe] Degraded performance of signature management apps

We are currently investigating this issue.

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Frequently Asked Questions

Is CodeTwo down right now? What is CodeTwo current status?
CodeTwo seems to be up and running. We've updated the status 1 minute ago.
Was CodeTwo down today?
CodeTwo is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with CodeTwo, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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