Confluence Status

Resolved Users may get logged out of their Atlassian accounts

We are investigating an incident impacting Jira Cloud, Confluence Cloud, Bitbucket Cloud, and Statuspage. During our investigation, users may be logged out of their accounts as we work towards a resolution. We are continuing to investigate and will update this incident with more details as they are available.

Resolved Access problem to Confluence

We are investigating an issue with accessing Confluence that is impacting some Confluence cloud customers. We have mitigated the problem, but continue to investigate the root cause.

Resolved Media functionality across multiple products is affected

We are investigating an issue with Media that is impacting Confluence, Jira Core, Jira Software, and Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.

Resolved User Management Syncs are affected across all products

We are investigating issues in syncing User Management changes to the product. We will provide more details within the next hour.

Resolved Login issues with single sign on account

We have identified an incident that has resulted in a small number of customers having been locked out of their accounts as a result of the incident. Atlassian has identified that this outage is caused by the incident and is not a security related issue and there is no data loss or any accounts have been compromised. We are actively working to resolve this outage. We will post more information here in the next 2 hours

Resolved Login issues with single sign on account

We have identified an incident that has caused a trigger of false email notifications to a small number of customers, stating an update has been initiated by the customer admin. A subset of these customers have also been locked out of their accounts as a result of the incident . Atlassian has identified that this outage and email set is caused by the incident and is not a security related issue. We are actively working to resolve this outage and related email sent. We will post more information here in the next 2 hours

Resolved Broken views when using Safari browser

We are investigating an issue with content showing outside of modal container that is impacting some Confluence Cloud customers. We will provide more details within the next hour.

Resolved Degraded performance

We are investigating cases of degraded performance for Confluence Cloud customers. We will provide more details within the next hour.

Resolved Roadmap Macro intermittently failing to save changes

We are investigating reports of intermittent errors from some Confluence Cloud customers who use the Roadmap Macro. In particular, users who start an extended edit session with the macro, were unable to save their content. We have not yet reproduced the issue and will provide more details once we successfully reproduce the issue and identify the root cause.

Resolved Email notifications are not being sent to users for Confluence

We are investigating an issue with email notification failure that is impacting all of Confluence users. We will provide more details within the next hour.