Outage in Copper

Chrome Extension Unavailable

Resolved Minor
November 30, 2022 - Started over 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

We’re currently experiencing a service disruption with our Chrome Extension. Our team is working to identify the root cause and implement a solution. Some users may be affected. Thank you for your patience as we work to fix this issue as quickly as possible.
Components affected
Copper CRM for Gmail Chrome Extension
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/30/2022 09:24PM

This incident has been resolved.

MONITORING over 2 years ago - at 11/30/2022 03:56PM

We have pushed out a fix in our latest Chrome Extension version, which you can access by going to chrome://extensions, clicking “Details” below the Copper extension. Toggle on "Developer mode" in the top right corner, then click “Update.” Chrome will also automatically update your Chrome extension over the next few hours.”

INVESTIGATING over 2 years ago - at 11/30/2022 02:53PM

We’re currently experiencing a service disruption with our Chrome Extension. Our team is working to identify the root cause and implement a solution. Some users may be affected.
Thank you for your patience as we work to fix this issue as quickly as possible.

Latest Copper outages

Copper Website Issue - 8 days ago
Data Refresh issue with Copper Reporting - about 1 month ago
Copper Reports might be missing some data - about 2 months ago
Tasks are not showing up properly in Web App - 3 months ago
Intermittent Connectivity Issue - 7 months ago

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