Outage in Coralogix

Data delays only for High frequent Logs for plans of more than 500GB in Europe region (coralogix.com) - all logs can be queried in Archive. No impact on alerts. ETA 15 min

Resolved Minor
May 18, 2023 - Started 12 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing a delay in indexing (Logs in the High TCO tier) for a small number of accounts in the Europe cluster (coralogix.com). No impact on alerts, Logs2Metrics, or archiving. All logs can be queried from the Archive tab without any delay.
Components affected
Coralogix ES API
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/18/2023 07:53AM

This incident has been resolved.

MONITORING 12 months ago - at 05/18/2023 07:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 05/18/2023 07:20AM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 05/18/2023 07:15AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 05/18/2023 07:15AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 05/18/2023 07:03AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 05/18/2023 06:52AM

We are experiencing a delay in indexing (Logs in the High TCO tier) for a small number of accounts in the Europe cluster (coralogix.com).
No impact on alerts, Logs2Metrics, or archiving.
All logs can be queried from the Archive tab without any delay.

Latest Coralogix outages

[EU2] - Delay in Traces ingestion into s3 (archive) - 5 days ago
[EU1] - Alerts delay - 11 days ago
Data ingestion delay for a couple customers on US1 region - 13 days ago
An AWS regional incident - Coralogix US Ohio region - 18 days ago
[EU1] - Delay in logs ingestion - 23 days ago

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