Outage in Coralogix

US Region - Broad service disruptions due to an AWS incident

Resolved Minor
September 06, 2023 - Started 8 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our customers running on the Coralogix US region (.us url) are experiencing issues with data queries, alerting delays, and dashboards loading. This is caused by an issue with AWS EBS service in the region (Ohio). We are monitoring the status of the system and awaiting AWS recovery to start running end to end flows and verifying the system's health. Currently - No ETA. https://health.aws.amazon.com/health/status
Components affected
Coralogix Log Processing Coralogix Alerting Coralogix Live Tail
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/06/2023 06:22AM

The environment has been restored to full functionality.
Some users might experience delays in alert notifications, but it will be resolved soon.

MONITORING 8 months ago - at 09/06/2023 05:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 09/06/2023 03:04AM

Our customers running on the Coralogix US region (.us url) are experiencing issues with data queries, alerting delays, and dashboards loading. This is caused by an issue with AWS EBS service in the region (Ohio).
We are monitoring the status of the system and awaiting AWS recovery to start running end to end flows and verifying the system's health. Currently - No ETA.
https://health.aws.amazon.com/health/status

Latest Coralogix outages

[EU2] - Delay in Traces ingestion into s3 (archive) - 2 days ago
[EU1] - Alerts delay - 9 days ago
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[EU1] - Delay in logs ingestion - 20 days ago

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