Outage in Core Practice

Optus Outage affecting some users logging into Core

Resolved Major
November 07, 2023 - Started 6 months ago - Lasted 1 day
Official incident page

Need to monitor Core Practice outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Core Practice, and never miss an outage again.
Start Free Trial

Outage Details

We want to inform you of a service disruption affecting SMS delivery and two-factor authentication capabilities, due a nationwide Optus outage. We are currently investigating the full impact on our services. If you are experiencing issues logging in, please reach out to a user who is already logged in to temporarily disable your two-factor authentication. We apologize for the inconvenience and appreciate your patience as we work to resolve this matter. Stay tuned for updates.
Components affected
Core Practice Application
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/08/2023 10:57PM

Optus network has now been restored and we are expecting all Core services to be operational again. We again thank you for your patience.

INVESTIGATING 6 months ago - at 11/07/2023 10:44PM

We want to inform you of a service disruption affecting SMS delivery and two-factor authentication capabilities, due a nationwide Optus outage. We are currently investigating the full impact on our services.

If you are experiencing issues logging in, please reach out to a user who is already logged in to temporarily disable your two-factor authentication.

We apologize for the inconvenience and appreciate your patience as we work to resolve this matter.

Stay tuned for updates.

The easiest way to monitor Core Practice and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime