Number of Incidents
0 outages
Since last incident
43 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Core Practice.
Minor · about 1 month ago · lasted about 1 hour
Issue with CP users not able to send SMS/receive SMS through Core
We have identified some users may not be able to send SMS massages or receive SMS messages through Core with error message "service unavailable. Please try again." Our team is currently investigating the issue working towards a resolution. We appreciate your patience and understanding.
Minor · 4 months ago · lasted about 6 hours
Issue with patients not able to reply to SMS sent
We have identified patients not able to reply to SMS massages sent through Core for some users. Our team is currently investigating the issue working towards a resolution. We appreciate your patience and understanding.
Minor · 4 months ago · lasted about 1 hour
We have identified application icons in Core Practice may not display correctly for some users. Our team is currently investigating the issue working towards a resolution. We appreciate your patience and understanding.
Minor · 4 months ago · lasted 17 minutes
We have identified application icons in Core Practice may not display correctly for some users. Our team is currently investigating the issue working towards a resolution. We appreciate your patience and understanding.
Major · 8 months ago · lasted about 2 hours
Starting at 06:30PM SYDNEY Time, we're aware of a connectivity issue relating to Service Provider Microsoft Azure. We have temporarily restored some services in Core Practice but some users may still experience degraded performance. We are actively investigating and will share updates as soon as more is known.
Minor · started about 1 year ago
Elevated level of application errors
We're experiencing an elevated level of application errors and are currently looking into the issue.
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