Outage in Cytracom
ControlOne Degraded Agent Connectivity
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Affected Agent systems have recovered and reconnected successfully.
A small percentage of ControlOne agents that had been offline for an extended period of time (ie overnight) were temporarily unable to connect to the platform. Additionally, some devices would erroneously show as "offline" in the management portal, despite being connected and passing traffic successfully.
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