Outage in Databox
Web Application inaccessible
Resolved MajorIncident Report
Databox application has been unavailable since 5:40AM EDT (11:40 CET).
The issue can be identified by seeing the Internal Server error message when trying to access the accounts or no data being loaded.
Syncing of data is not affected and is executed according to the normal schedule.
We are investigating the root cause of the issue, and will share an update soon.
Components affected
Databox Web ApplicationOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 06/27/2022 10:11AM
We resolved the issue and the Web Application is now working as expected.
We’ll continue monitoring this over the next few hours and are already working on a postmortem report.
INVESTIGATING
over 3 years ago - at 06/27/2022 09:50AM
Databox application has been unavailable since 5:40AM EDT (11:40 CET).
The issue can be identified by seeing the Internal Server error message when trying to access the accounts or no data being loaded.
Syncing of data is not affected and is executed according to the normal schedule.
We are investigating the root cause of the issue, and will share an update soon.
Latest Databox outages
Issues with accessing Databox app - 10 days ago
Issues with Xero integration - 15 days ago
Releasing the new feature Advanced Filtering - potential issues with using the app - about 1 month ago
Issues with creating datasets - about 2 months ago
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