Outage in Databox

Potential occurence with temporary missing data

Resolved Major
February 16, 2024 - Started 3 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We have identified that certain users may be missing current and past data in Databox. We are currently working on recovering the data. We will keep you posted on the progress made.
Components affected
Databox Data & Sync Platform
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/16/2024 04:06PM

The issue has been resolved. Relevant data has been successfully restored.

MONITORING 3 months ago - at 02/16/2024 02:32PM

The missing data has been recovered. We are now monitoring the situation.

INVESTIGATING 3 months ago - at 02/16/2024 09:23AM

We have identified that certain users may be missing current and past data in Databox. We are currently working on recovering the data.
We will keep you posted on the progress made.

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