Is Databox Down?

Databox status is operational

IsDown is monitoring Databox's official status page in real time.

Stats for Databox official incidents in the last 30 days

Number of Incidents

3 outages

Since last incident

15 days

Users reports for Databox in the last 12 hours

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Monitor and keep track of Databox's current and past outages

Minor · 15 days ago · lasted about 2 hours

Issues with external service Pusher

We are experiencing issues with the external service Pusher, as we did on September 6. We use Pusher for data loading, connecting new data sources, reconnecting existing data sources and all other asynchronous updates, so issues will potentially appear in all these areas. We are observing the status and functioning of the Pusher service. We are also looking into using alternative services. We will share updates soon.

Minor · 16 days ago · lasted about 7 hours

Issues with external service Pusher

We are experiencing issues with the external service Pusher. We use Pusher for data loading, connecting new data sources, reconnecting existing data sources and all other asynchronous updates, so issues will potentially appear in all these areas. We are observing the status and functioning of the Pusher service. We will share updates as soon as they become available.

Minor · 17 days ago · lasted about 1 hour

Issues with connecting Facebook Pages Data Sources

We identified an issues with connecting Facebook Pages Data Sources in Databox. Facebook Pages accounts cannot be connected in Databox, there might also be issues with re-connecting existing Facebook Pages connections. We are are investigating the matter and will share updates soon.

Minor · 2 months ago · lasted about 3 hours

Issues with database - data not displaying on Datablocks

We're experiencing issues with a data platform database. As a result, data is not loading on Datablocks, there might be issues with changing Date Ranges, Metric Builder previews, accessing Adv. Settings. We are working on the matter and will provide updates soon.

Minor · 2 months ago · lasted 5 days

Twitter integration not operational

Because of a sudden deprecation of the API that we are using for Twitter, the integration is currently not operational. This means that data will not sync for Twitter Metrics and new reports cannot be created for the Twitter Data Sources. We are working towards a solution and will post an update soon.

Minor · 3 months ago · lasted about 2 hours

Data Source connection issues and data delays

We are experiencing issues with connecting Data Sources and issues with preparing synced data, which users will experience as data delays in Databox. We are investigating the behaviour and will share updates soon.

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Frequently Asked Questions

Is Databox down right now? What is Databox current status?
Databox seems to be up and running. We've updated the status 1 minute ago.
Was Databox down today?
Databox is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Databox, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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