Check if Databox is down, official outages, user-reported issues, and outages map.
Databox is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 126 incidents since started monitoring Databox status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Databox outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 05:49 AM EDT | 
                                              
                                                Minor
                                              
                                             We are aware of a reported outage impacting our upstream provider, AWS. Because our service runs ...
                                             | 1 day | 
| Oct 07, 2025 09:09 AM EDT | 
                                              
                                                Major
                                              
                                             We've identified issues with accessing Databox app. 
Users might experience issues with accessing...
                                             | about 2 hours | 
| Oct 02, 2025 09:59 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing issues with Xero integration, where we’re receiving 'Access denied'...
                                             | 4 days | 
| Sep 25, 2025 03:35 AM EDT | 
                                              
                                                Minor
                                              
                                             All Salesforce data source connections in Databox are currently in an error state. Data cannot be...
                                             | 13 days | 
| Sep 10, 2025 07:57 AM EDT | 
                                              
                                                Minor
                                              
                                             Today, September 10th, 2025, we are releasing a new feature named Advanced Filtering. 
The relea...
                                             | about 4 hours | 
| Aug 29, 2025 03:01 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently experiencing issues with Datasets in the Databox app. At the moment, creating ne...
                                             | about 2 hours | 
| Jun 25, 2025 03:55 PM EDT | 
                                              
                                                Major
                                              
                                             We are experienceing a larger issue - Databox analytics app currently cannot be accessed.
We are ...
                                             | 33 minutes | 
| Jun 24, 2025 04:31 PM EDT | 
                                              
                                                Minor
                                              
                                             We have identified an issue where all newly connected Google Sheets files end up in a status with...
                                             | about 1 hour | 
| Jun 12, 2025 05:10 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing a delay in receiving data from the Google Search Console API. As of...
                                             | 1 day | 
| Jun 03, 2025 06:09 PM EDT | 
                                              
                                                Minor
                                              
                                             We’re currently investigating an issue preventing the creation of new Shopify data source connect...
                                             | about 8 hours | 
 
    See what users are saying about Databox issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
david - only half the data showing up.
Rose - Stuck in the sign in page, not letting me in..
Vlad - APIs is Offline.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Databox. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Databox is a business analytics platform that aggregates data from various sources to provide real-time performance insights through web and mobile applications.
Monitoring Databox since June 2021
Tracking 5 Databox services and regions
16 incidents in 2025
IsDown is a status page aggregator that monitors if Databox and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Databox, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Databox (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Databox's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Databox and other services.
 
            IsDown checks Databox official status page for major/minor outages or downtimes. A major outage is when Databox experiences a critical issue that severely affects one or more services/regions. A minor incident is when Databox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Databox outage, we send you an alert and update your dashboard and status page.
Databox and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Databox status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Databox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Databox and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Databox but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Databox and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Databox and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Databox down?'
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                        While Downdetector relies on user-submitted reports to detect Databox outages, IsDown monitors Databox's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Databox status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Databox in a single dashboard. | ||
| Instant Databox outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Databox official status and user-reported issues. | ||
| Maintenance feed for Databox | ||
| Granular alerts filtering by Databox components and regions. | 
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Databox isn't down. You can check Databox status and incident details on the top of the page. IsDown continuously monitors Databox official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Databox is currently operational. You can check Databox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Databox being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Databox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Databox last outage was on October 20, 2025 with the title "Upstream Provider Service Degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Databox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Databox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Databox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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