Live 360dialog status. See if 360dialog is down, view recent outages, and get real-time alerts when problems start.
360dialog is operational
IsDown pulls data from 360dialog's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 116 incidents since started monitoring 360dialog status in July 2022. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
2 days ago · lasted about 11 hours
We are aware of an issue that impacts the sending of carousel templates. The error message is:```jsonCarousel template messages require interactive template to be enabled.``` We are monitoring the situation closely and awaiting Meta's response.
29 days ago · lasted 16 minutes
We are aware of an issue that is impacting access to our billing page on the 360Dialog Partner Hub. Our engineering team is currently investigating it. We'll update again as soon as we have more information.
2 months ago · lasted 44 minutes
We are aware of an issue that is impacting the creation of message templates. Our engineering team is currently investigating it. We'll update again as soon as we have more information.
We've tracked and collected 116 incidents since started monitoring 360dialog status
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Taha
whatsapp webhook events (messages + status updates) are not received from 360dialog. Based on our logs this started 5 Februay 2025, 1AM GMT+3
Daniel
WhatsApp messages aren't getting to us from 360, since a few hours ago most of the traffic disappeared.
All Third-Party Status Pages in One Dashboard
Services commonly monitored together with 360dialog
360dialog isn't down. You can check 360dialog status and incident details on the top of the page. IsDown continuously monitors 360dialog official status page every few minutes. In the last 24 hours, there were 0 outages reported.
360dialog is currently operational. You can check 360dialog status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of 360dialog being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the 360dialog official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
360dialog last outage was on May 28, 2025 with the title "Meta incident - Carousel templates "
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor 360dialog and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor 360dialog with maximum flexibility
IsDown monitors 360dialog for major outages. A major outage is when 360dialog experiences a critical issue that severely affects one or more services/regions. When 360dialog marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors 360dialog status page for minor outages. A minor outage is when 360dialog experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in 360dialog status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors 360dialog and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
360dialog and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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