Is 360dialog Down?

This page shows the live 360dialog status so you can confirm in seconds if 360dialog is down.

360dialog current status

Updated

360dialog is operational

IsDown pulls data from the official status page every few minutes and collects user-reported 360dialog issues.
Refresh the page to see the latest updates.

Get 360dialog outage alerts in

360dialog user-reported issues in the last 24 hours

This chart displays the number of user-reported 360dialog problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

IsDown Logo Third-party monitoring

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

Monitoring 4000+ third-party services in real-time
Get custom alerts via Slack, Teams, Datadog, etc.
Create public or private status pages
Start Free Trial
14-day free trial · No credit card required
Trusted by thousands of teams

360dialog outage history

IsDown has tracked 115 incidents since started monitoring 360dialog downtimes in July 2022. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 01 2025

    We are aware of an issue that is impacting access to our billing page on the 360Dialog Partner Hub. Our engineering team is currently investigating it. We'll update again as soon as we have more information.

  • Mar 26 2025

    about 1 month ago · lasted 44 minutes

    We are aware of an issue that is impacting the creation of message templates. Our engineering team is currently investigating it. We'll update again as soon as we have more information.

  • Mar 14 2025

    about 2 months ago · lasted about 6 hours

    We are aware of an issue that impacts sending of some marketing and authentication templates. The error message is: ```json(#100) Param category must be one of {SERVICE, UTILITY} - got AUTHENTICATION.``` We are monitoring the situation close...

  • Mar 11 2025

    about 2 months ago · lasted 1 day

    Meta has acknowledged an issue on their side, experiencing some disruption that impacts the receipt of incoming messages on WhatsApp Cloud API. This issue started on March 5th at 8 AM GMT.

  • Feb 19 2025

    3 months ago · lasted about 7 hours

    Meta have reported an issue that is causing disruptions to WhatsApp Flows. Meta engineering teams have identified the root cause of the disruptions and are currently deploying the fix. The expected deployment time is in 5-8 hours. Please refer ...

  • Jul 2022 ...
    IsDown started monitoring 360dialog status

    We've tracked and collected 115 incidents since started monitoring 360dialog status

Sign up and check all outage history

Latest user comments about 360dialog issues

  • T

    Taha

    360dialog WhatsApp Business API

    whatsapp webhook events (messages + status updates) are not received from 360dialog. Based on our logs this started 5 Februay 2025, 1AM GMT+3

  • D

    Daniel

    360dialog WhatsApp Business API

    WhatsApp messages aren't getting to us from 360, since a few hours ago most of the traffic disappeared.

360dialog outages in the last 30 days

Number of Incidents

1 issues

Last incident

8 days ago

IsDown Logo Seamless Integrations

Get 360dialog outage alerts and updates in your favorite tools

Receive vendor outage notifications where your team already works. Compatible with Slack, Microsoft Teams, PagerDuty, Datadog, Better Stack, Rootly, Incident.io, Statuspage.io, and more.
Never miss an outage
Easy setup · No coding required
Works with your existing stack

Having problems with 360dialog? What can you do?

  1. First, stay calm.

    • We know it's stressful when 360dialog is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the 360dialog outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did 360dialog already acknowledge the issue? And published a status update? (You can find it in the top of the page or in 360dialog status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If 360dialog is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did 360dialog recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about 360dialog status changes?

IsDown offers an easy way to monitor 360dialog with maximum flexibility

Major Outages Notifications

IsDown monitors 360dialog for major outages. A major outage is when 360dialog experiences a critical issue that severely affects one or more services/regions. When 360dialog marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors 360dialog status page for minor outages. A minor outage is when 360dialog experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in 360dialog status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors 360dialog and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

360dialog and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is 360dialog down today?

360dialog isn't down. You can check 360dialog status and incident details on the top of the page. IsDown continuously monitors 360dialog official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current 360dialog status?

360dialog is currently operational. You can check 360dialog status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a 360dialog outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is 360dialog slow today?

Currently there's no report of 360dialog being slow. Check on the top of the page if there are any reported problems by other users.

How are 360dialog outages detected?

IsDown monitors the 360dialog official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last 360dialog outage?

360dialog last outage was on May 01, 2025 with the title "Some disruptions to billing page on the 360Dialog Partner Hub"

360dialog not working for you? How do I know if 360dialog is down?

How can I check 360dialog status and outages?

Why use IsDown to monitor 360dialog instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor 360dialog and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required