Check if 360dialog WhatsApp Business API is down, official outages, user-reported issues, and outages map.
360dialog WhatsApp Business API is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 27 incidents for 360dialog WhatsApp Business API since started monitoring 360dialog status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official 360dialog WhatsApp Business API outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 03, 2025
07:44 AM PDT
|
Minor
We are aware of an issue that is impacting the fetching of message templates. Our engineering tea...
|
44 minutes |
|
Jun 12, 2025
12:30 PM PDT
|
Minor
Cloudflare is currently experiencing an issue that is impacting the 360dialog website. You can fo...
|
about 2 hours |
|
Feb 19, 2025
12:03 PM PST
|
Minor
Meta have reported an issue that is causing disruptions to WhatsApp Flows. Meta engineering tea...
|
about 7 hours |
|
Feb 04, 2025
04:02 PM PST
|
Minor
We are aware of an issue affecting Cloud API numbers, specifically impacting the messaging servic...
|
about 14 hours |
|
Dec 11, 2024
10:40 AM PST
|
Major
We have noticed some disruptions to Facebook and WhatsApp. We are monitoring the situation closel...
|
about 10 hours |
|
Oct 09, 2024
05:57 AM PDT
|
Minor
We are aware of an issue that is impacting our template creation process. 360dialog API retur...
|
2 days |
|
Sep 25, 2024
07:08 AM PDT
|
Minor
Our communication channel with META have reached the limit of incorrect requests. In this case 36...
|
32 minutes |
|
Sep 25, 2024
06:06 AM PDT
|
Minor
Our communication channel with META have reached the limit of incorrect requests. In this case 36...
|
6 days |
|
Sep 20, 2024
08:05 AM PDT
|
Minor
We are still monitoring the situation closely and waiting on Meta. Please refer to [Meta Status P...
|
about 19 hours |
|
Sep 12, 2024
11:44 AM PDT
|
Minor
We are aware of an issue impacting some activities on the 360dialog Hub and API. Our engineering ...
|
5 days |
See what users are saying about 360dialog WhatsApp Business API issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Taha - whatsapp webhook events (messages + status updates) are not received from 360dialog. Based on our logs this started 5 Februay 2025, 1AM GMT+3.
Daniel - WhatsApp messages aren't getting to us from 360, since a few hours ago most of the traffic disappeared..
API component enabling businesses to integrate WhatsApp messaging capabilities directly into their communication systems for customer engagement and support.
Monitoring 360dialog since July 2022
360dialog WhatsApp Business API is part of 360dialog. Check the 360dialog's status.
4 incidents in 2025
360dialog WhatsApp Business API isn't down. You can check 360dialog WhatsApp Business API status and incident details on the top of the page. IsDown continuously monitors 360dialog WhatsApp Business API official status page every few minutes. In the last 24 hours, there were 0 outages reported.
360dialog WhatsApp Business API is currently operational. You can check 360dialog WhatsApp Business API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of 360dialog WhatsApp Business API being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the 360dialog WhatsApp Business API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
360dialog WhatsApp Business API last outage was on September 03, 2025 with the title "Some disruptions to fetching of message templates"
IsDown and DownDetector help users determine if 360dialog is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about 360dialog's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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