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Outage in 360dialog

Meta incident - WhatsApp and Facebook not responding

Resolved Major
December 11, 2024 - Started about 1 year ago - Lasted about 10 hours

Incident Report

We have noticed some disruptions to Facebook and WhatsApp. We are monitoring the situation closely and waiting on Meta. We´re still verifying if it has any impacts on WhatsApp API. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.
Components affected
360dialog Embedded Signup 360dialog WhatsApp Business API

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 12/11/2024 06:36PM

We have noticed some disruptions to Facebook and WhatsApp. We are monitoring the situation closely and waiting on Meta. We´re still verifying if it has any impacts on WhatsApp API. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.

IDENTIFIED about 1 year ago - at 12/11/2024 06:56PM

We confirm that Meta identified the problem, and they are already working on it.

IDENTIFIED about 1 year ago - at 12/11/2024 07:32PM

We identified that the embedded signup and Whatsapp flows have some disruptions too.

IDENTIFIED about 1 year ago - at 12/11/2024 10:04PM

We’re still waiting for updates regarding the incident reported. You can find more details on [META status page](http://metastatus.com/whatsapp-business-api).

Latest 360dialog outages

[Intercom Incident] - Delayed Chat Support responses - 8 days ago
Some disruptions to 360dialog Hub - about 1 month ago
Some disruptions to 360Dialog Partner Hub permission screen - about 1 month ago
[Cloudflare Incident] 360dalog Documentation Unavailable - about 1 month ago
Meta incident - Embedded Signup (Partial Outage) Error 2388297 - 2 months ago

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