Outage in 360dialog
Meta incident - Webhook registration failing for newly created numbers
Resolved Minor
April 01, 2026 - Started about 1 month ago
- Lasted 1 day
Incident Report
We are closely monitoring the situation and awaiting updates from Meta.
Components affected
360dialog Embedded Signup 360dialog WhatsApp Business API 360dialog Partner API 360dialog Partner Webhooks 360dialog WhatsApp Business API Number Setup 360dialog WhatsApp Business Account Management (FB Business Manager) 360dialog 360 Client and Partner HubTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 04/02/2026 04:50AM
We are closely monitoring the situation and awaiting updates from Meta.
INVESTIGATING
about 1 month ago - at 04/01/2026 03:14PM
We are awaiting updates from Meta investigation.
IDENTIFIED
about 1 month ago - at 04/02/2026 09:10AM
We have found the potential root cause on Meta side and are waiting on Meta engineers to confirm.We will update again soon.
INVESTIGATING
about 1 month ago - at 04/01/2026 07:33PM
We are closely monitoring the situation and awaiting updates from Meta.
INVESTIGATING
about 1 month ago - at 04/01/2026 09:52AM
We are recieving an unknown error from Meta while registering the webhook URL for newly created numbers. We are monitoring the situation closely and waiting on Meta.
INVESTIGATING
about 1 month ago - at 04/02/2026 12:31AM
We are closely monitoring the situation and awaiting updates from Meta.
INVESTIGATING
about 1 month ago - at 04/01/2026 10:54AM
We are closely monitoring the situation and awaiting updates from Meta.
Latest 360dialog outages
Some disruptions to number onboarding — 360dialog Direct clients (partner ID: srMmqpPA) - 7 days ago
Meta incident - High disruptions impacting Embedded Signup - about 1 month ago
Meta incident - Meta reported disruptions impacting Onboarding and Offboarding WhatsApp Coexistence users - 2 months ago
Some disruptions to WhatsApp API Messaging Service - 4 months ago
[Intercom Incident] - Delayed Chat Support responses - 4 months ago
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