Outage in 360dialog

Application request limit reached

Resolved Minor
September 25, 2024 - Started about 1 year ago - Lasted 32 minutes

Incident Report

Our communication channel with META have reached the limit of incorrect requests. In this case 360dialog Hub or our API will produce errors for the following actions: - editing or submitting templates - migrations - onboarding - flows - hosting type change You can use Meta Business Manager as a workaround for creating and submitting templates. Messaging functionality is performing normally. We are continuing to work on this problem.
Components affected
360dialog WhatsApp Business API 360dialog Partner API 360dialog 360 Client and Partner Hub

Need to monitor 360dialog outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 09/25/2024 01:02PM

Our communication channel with META have reached the limit of incorrect requests. In this case 360dialog Hub or our API will produce errors for the following actions: - editing or submitting templates - migrations - onboarding - flows - hosting type change You can use Meta Business Manager as a workaround for creating and submitting templates. Messaging functionality is performing normally. We are continuing to work on this problem.

Latest 360dialog outages

Support Widget Unavailable - 1 day ago
Some disruptions to fetching of message templates - about 2 months ago
Meta Issue - Templates not always duplicated during migration - 2 months ago
Some disruptions to 360Dialog Client Hub - 3 months ago
Meta incident - Per Message Pricing enabled before 1.07.2025 - 4 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook