Outage in 360dialog

Application request limit reached

Resolved Minor
September 25, 2024 - Started 3 months ago - Lasted 32 minutes

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Outage Details

Our communication channel with META have reached the limit of incorrect requests. In this case 360dialog Hub or our API will produce errors for the following actions: - editing or submitting templates - migrations - onboarding - flows - hosting type change You can use Meta Business Manager as a workaround for creating and submitting templates. Messaging functionality is performing normally. We are continuing to work on this problem.
Components affected
360dialog WhatsApp Business API 360dialog Partner API 360dialog 360 Client and Partner Hub
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 09/25/2024 01:02PM

Our communication channel with META have reached the limit of incorrect requests. In this case 360dialog Hub or our API will produce errors for the following actions: - editing or submitting templates - migrations - onboarding - flows - hosting type change You can use Meta Business Manager as a workaround for creating and submitting templates. Messaging functionality is performing normally. We are continuing to work on this problem.

Latest 360dialog outages

Meta incident - WhatsApp and Facebook not responding - 11 days ago
Meta incident - Template message delivery - 17 days ago
Meta incident - Interactive Messages on Cloud API - about 1 month ago
Some disruptions to Embedded Signup - about 2 months ago
Some disruptions to hosting type change - 2 months ago

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