Outage in 360dialog

Cloudflare Incident - website showing Domain configuration pending

Resolved Minor
June 12, 2025 - Started 3 days ago - Lasted about 2 hours

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Outage Details

Cloudflare is currently experiencing an issue that is impacting the 360dialog website. You can follow updates on Cloudflare's [status page](https://www.cloudflarestatus.com/incidents/25r9t0vz99rp). We will continue to provide updates as they become available.
Components affected
360dialog Embedded Signup 360dialog WhatsApp Business API 360dialog Partner API 360dialog Meta / Facebook WhatsApp Business API (Message Delivery) 360dialog Partner Webhooks 360dialog WhatsApp Business API Number Setup 360dialog WhatsApp Business Account Management (FB Business Manager) 360dialog 360 Client and Partner Hub
Latest Updates ( sorted recent to last )
INVESTIGATING 3 days ago - at 06/12/2025 06:59PM

Cloudflare is currently experiencing an issue that is impacting the 360dialog website. You can follow updates on Cloudflare's [status page](https://www.cloudflarestatus.com/incidents/25r9t0vz99rp). We will continue to provide updates as they become available.

IDENTIFIED 3 days ago - at 06/12/2025 07:58PM

The Cloudflare engineering team has identified the issue and has started working on a fix to reestablish the services.We will provide more updates as information becomes available.

IDENTIFIED 3 days ago - at 06/12/2025 07:59PM

The Cloudflare engineering team has identified the issue and has started working on a fix to reestablish the services.We will provide more updates as information becomes available.

MONITORING 3 days ago - at 06/12/2025 08:21PM

The 360dialog website is now accessible, and services appear to be functioning normally. However, Cloudflare has not yet confirmed that the underlying issue is fully resolved. We will continue to monitor the situation closely and provide updates as soon as we receive official confirmation from Cloudflare.

Latest 360dialog outages

Meta incident - Carousel templates - 19 days ago
Some disruptions to billing page on the 360Dialog Partner Hub - about 2 months ago
Some disruptions to Message template creation - 3 months ago
Meta incident - Marketing and authentication templates - 3 months ago
Meta incident - Incoming messages issue - 3 months ago

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