Healthwise status updated
Healthwise is working normally
Number of user-reported issues for Healthwise over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See where Healthwise users are reporting performance issues or even downtime. The map shows recent reports from around the world.
Healthwise Outages MapSee what users are saying about Healthwise issues that impacted them and how they are affected by the outage.
Geoffrey - I can't seem to get in all the app keeps saying is Health checks are unavailable at this time check back later thks.
Paul - The App will not load despite a full internet signal. Grayed out display and spinning ball of doom ! .
In the last 90 days, Healthwise had 5 incidents (3 major outages and 2 minor incidents) with a median duration of 1 hour 43 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 36 incidents since started monitoring Healthwise status in October 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Healthwise outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
Attention clients with the Patient Portal Integration: Currently some patients are experiencing a...
|
Jan 12, 2026 at 11:59 PM UTC
|
about 1 hour |
|
We are aware of degraded performance due to a Cloudflare outage impacting several WebMD Ignite sy...
|
Nov 18, 2025 at 01:52 PM UTC
|
about 4 hours |
|
Healthwise-hosted solutions are experiencing performance issues. Our Network Administrators and E...
|
Nov 04, 2025 at 03:22 PM UTC
|
about 1 hour |
|
Healthwise-hosted solutions are experiencing performance issues. Our Network Administrators and E...
|
Nov 03, 2025 at 11:04 PM UTC
|
about 2 hours |
|
WebMD Ignite solutions (including Healthwise) are experiencing outages due to a Microsoft system-...
|
Oct 29, 2025 at 04:46 PM UTC
|
about 3 hours |
|
Healthwise solutions are currently experiencing an outage. Our Network Administrators and Enginee...
|
Oct 07, 2025 at 04:38 PM UTC
|
about 1 hour |
|
HealthClips Online is currently unable to play videos. Our Network Administrators and Engineers h...
|
Jul 02, 2025 at 04:10 PM UTC
|
1 day |
|
The fix is in progress.
A fix has been implemented and the index is building for the Ignite Cont...
|
May 13, 2025 at 09:26 PM UTC
|
about 17 hours |
|
Coach experiencing performance issues. Our Network Administrators and Engineers are working to fi...
|
Feb 13, 2025 at 10:58 PM UTC
|
about 1 month |
|
We are currently experience performance issues in the Coach solution. Our technical support team ...
|
Feb 13, 2025 at 02:55 PM UTC
|
about 1 hour |
IsDown aggregates scheduled maintenances for Healthwise. Currently, there are 1 more maintenances scheduled.
Scheduled for January 22, 2026 at 07:00 PM EST · until 02:00 AM EST
*RESCHEDULED* The ASHP import was halted due to a conflict with another update process. It has been postponed to the following date: When: Thursday, January 22 - 7pm to Friday, January 28, 2am ET Impact: Usage of Custom Content Builder will li...
Check the current status of the 19 components, services, or regions being monitored for Healthwise.
IsDown has maintained continuous monitoring of Healthwise, a API Services solution, since October 2023. Our database contains 36 documented incidents from the past 2 years, giving us deep insight into Healthwise's reliability patterns and typical resolution times. We parse Healthwise's official status page across all 19 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Healthwise experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Healthwise and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Healthwise (and 5,420+ other services) for issues. We collect the status and outage information across all 19 Healthwise components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Healthwise and other services, focusing only on those affecting your business.
IsDown checks Healthwise official status page for major/minor outages or downtimes. A major outage is when Healthwise experiences a critical issue that severely affects one or more services/regions. A minor incident is when Healthwise experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Healthwise outage, we send you an alert and update your dashboard and status page.
Healthwise and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Healthwise status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Healthwise publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Healthwise and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Healthwise but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Healthwise and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Healthwise and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Healthwise down?'
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Need similar to Downdetector Healthwise alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Healthwise outages, IsDown monitors Healthwise's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Healthwise status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Healthwise in a single dashboard. | ||
| Instant Healthwise outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Healthwise official status and user-reported issues. | ||
| Maintenance feed for Healthwise | ||
| Granular alerts filtering by Healthwise components and regions. |
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Healthwise isn't down. You can check Healthwise status and incident details on the top of the page. IsDown continuously monitors Healthwise official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Healthwise is currently operational. You can check Healthwise status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Healthwise being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Healthwise official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Healthwise last outage was on January 12, 2026 with the title "Patient education assignments may not be viewable - fix identified"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Healthwise and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Healthwise is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Healthwise's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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