Healthwise status updated
Healthwise is working normally
This chart shows the number of user-reported issues for Healthwise service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Healthwise is down. The map shows recent Healthwise outages from around the world.
Healthwise Outage MapIn the last 90 days, Healthwise had 5 incidents (3 major outages and 2 minor incidents) with a median duration of 1 hour 43 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Healthwise status history below. IsDown detects when Healthwise is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Attention clients with the Patient Portal Integration: Currently some patients are experiencing a...
|
Jan 12, 2026 at 11:59 PM UTC
|
about 1 hour |
|
We are aware of degraded performance due to a Cloudflare outage impacting several WebMD Ignite sy...
|
Nov 18, 2025 at 01:52 PM UTC
|
about 4 hours |
|
Healthwise-hosted solutions are experiencing performance issues. Our Network Administrators and E...
|
Nov 04, 2025 at 03:22 PM UTC
|
about 1 hour |
|
Healthwise-hosted solutions are experiencing performance issues. Our Network Administrators and E...
|
Nov 03, 2025 at 11:04 PM UTC
|
about 2 hours |
|
WebMD Ignite solutions (including Healthwise) are experiencing outages due to a Microsoft system-...
|
Oct 29, 2025 at 04:46 PM UTC
|
about 3 hours |
|
Healthwise solutions are currently experiencing an outage. Our Network Administrators and Enginee...
|
Oct 07, 2025 at 04:38 PM UTC
|
about 1 hour |
|
HealthClips Online is currently unable to play videos. Our Network Administrators and Engineers h...
|
Jul 02, 2025 at 04:10 PM UTC
|
1 day |
|
The fix is in progress.
A fix has been implemented and the index is building for the Ignite Cont...
|
May 13, 2025 at 09:26 PM UTC
|
about 17 hours |
|
Coach experiencing performance issues. Our Network Administrators and Engineers are working to fi...
|
Feb 13, 2025 at 10:58 PM UTC
|
about 1 month |
|
We are currently experience performance issues in the Coach solution. Our technical support team ...
|
Feb 13, 2025 at 02:55 PM UTC
|
about 1 hour |
Check upcoming Healthwise maintenance windows. 1 scheduled maintenances may affect Healthwise status.
Scheduled for January 23, 2026 at 12:00 AM GMT · until 07:00 AM GMT
*RESCHEDULED* The ASHP import was halted due to a conflict with another update process. It has been postponed to the following date: When: Thursday, January 22 - 7pm to Friday, January 28, 2am ET Impact: Usage of Custom Content Builder will li...
Check if any Healthwise component is down. View the current status of 19 services and regions.
IsDown has monitored Healthwise continuously since October 2023, tracking this API Services for 2 years. Over that time, we've documented 36 outages and incidents, averaging 1.3 per month. When Healthwise goes down, incidents typically resolve within 125 minutes based on historical data.
We monitor Healthwise's official status page across 19 components. IsDown interprets Healthwise statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Healthwise is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Healthwise status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Healthwise's status page every few minutes, across all 19 components. We combine official status data with user reports to detect when Healthwise is down, often before the vendor announces it.
When Healthwise status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Healthwise official status page for major/minor outages or downtimes. A major outage is when Healthwise experiences a critical issue that severely affects one or more services/regions. A minor incident is when Healthwise experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Healthwise outage, we send you an alert and update your dashboard and status page.
Healthwise and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Healthwise status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Healthwise publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Healthwise and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Healthwise is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Healthwise health alongside all your other vendors in a single view.
Get notified when Healthwise is down. Filter by severity to skip noise.
Route Healthwise outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Healthwise service status with your team or customers on a branded page.
Looking for Healthwise outage alerts like Downdetector? IsDown monitors Healthwise's official status page for verified incident data, not just user reports. Know exactly when Healthwise is down, which components are affected, and when service health is restored. Here's why official Healthwise status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Healthwise status page monitoring. Know when Healthwise is down with real time incident details. | ||
| Monitor 5,420+ services including Healthwise in a single dashboard. | ||
| Instant Healthwise outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Healthwise official status plus user reports for early outage detection. | ||
| Maintenance feed for Healthwise | ||
| Granular alerts filtering by Healthwise components and regions. |
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Healthwise isn't down. You can check Healthwise status and incident details on the top of the page. IsDown continuously monitors Healthwise official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Healthwise is currently operational. You can check Healthwise status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Healthwise being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Healthwise official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Healthwise last outage was on January 12, 2026 with the title "Patient education assignments may not be viewable - fix identified"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Healthwise and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Healthwise is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Healthwise's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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