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Outage in Healthwise

Patient education assignments may not be viewable - fix identified

Resolved Minor
January 12, 2026 - Started 22 days ago - Lasted about 1 hour
Official incident page

Incident Report

Attention clients with the Patient Portal Integration: Currently some patients are experiencing an issue that is preventing them from viewing the assignment content. We have a fix for this issue and are actively working to implement it. If you need help, please submit a support ticket. We apologize for any inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 01/13/2026 01:22AM

This incident has been resolved.

IDENTIFIED 22 days ago - at 01/12/2026 11:59PM

Attention clients with the Patient Portal Integration: Currently some patients are experiencing an issue that is preventing them from viewing the assignment content.

We have a fix for this issue and are actively working to implement it.

If you need help, please submit a support ticket.

We apologize for any inconvenience.

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