Outage in Healthwise
Microsoft Azure Impact
Resolved MinorIncident Report
Summary AI Generated
A Microsoft Azure issue caused intermittent HTTP 500 errors, timeouts, and latency across WebMD Ignite's legacy Healthwise-hosted solutions for approximately 50 minutes. Affected services included Coach, Communicate, Custom Content Manager, EMR Module, and Hosted Knowledgebase. The issue was resolved and all services were confirmed fully available at 10:20 AM MDT on July 23, 2026.
WebMD Ignite legacy Healthwise-hosted solutions are experiencing intermittent HTTP 500-level response codes, timeouts, and latency due to a Microsoft Azure issue. We will post updates as we learn more.
Components affected
Healthwise Coach Healthwise Communicate Healthwise Custom Content Manager Healthwise EMR Module Healthwise Hosted KnowledgebaseTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 07/23/2026 04:20PM
All legacy Healthwise solutions are now available and no longer impacted by the Microsoft Azure issue. We thank you for your patience.
IDENTIFIED
about 5 hours ago - at 07/23/2026 03:33PM
WebMD Ignite legacy Healthwise-hosted solutions are experiencing intermittent HTTP 500-level response codes, timeouts, and latency due to a Microsoft Azure issue. We will post updates as we learn more.
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